Our Values and Aims
Leadership in Quality
- We provide efficient, high-quality and economical services.
- We are passionate about developing innovative logistics solutions.
- We increase our performance by continuously optimising our logistics processes.
- We are reliable and adapt immediately to changing market conditions.
- We act sustainably and take environmental aspects into account in our service processes.
Customer Focus
- Personalised customer service
- Absolute customer satisfaction
- High service quality
Employee Focus
- Involving employees in decision-making processes
- Promotion of expertise through training
- Improving social skills through workshops
- E-learning for continuous expansion of expertise
- Continued quality of work through “dual training”
- Health protection and occupational safety are at the forefront of service provision
Our Quality Policy
Quality as a task for the entire BurSped team
As a logistics company, BurSped constantly strives to prioritise the needs of its customers and to fulfil them to their complete satisfaction, always taking into account the protection of the environment as a corporate objective and as part of its responsibility towards its employees and customers.
To ensure that we can meet the high quality standards of our customers and ourselves, quality is seen as a cross-sectional function in our company and is monitored by our quality officer.
Certified according to ISO 9001:2015 incl. HACCP-Concept
With the help of our quality management system and continuous improvement processes, we aim to ensure the high quality of our services. In doing so, we rely on regular internal audits, an efficient information system, quality and production meetings across all stages of service provision and quality circles in cooperation with our customers.
If you stop improving, you have stopped being good!
Our Responsibility for the Environment
Ongoing optimisation of our environmental policy
IIn the knowledge that our economic goals can only be achieved in the long term by treating the environment with the utmost care, the economical and targeted use of raw materials is an important part of our company policy.
Certified according to ISO 14001:2015
Ecological and economical behaviour determines our path and enables us to do our part to protect the environment worldwide and thus provide our future generations with a clean living environment. Through the economical use and ecological selection of materials and energy, we are continuously reducing our impact on the environment. Company growth at the expense of the environment should be avoided. It is also important for us to involve all employees in key environmental issues and to promote the associated environmental awareness in the company and private sphere.
We take the environmentally friendly and energy-saving route while maintaining the same economic efficiency!
Mit Rücksicht auf gesetzliche Forderungen, im Kontakt mit der Öffentlichkeit und in der Zusammenarbeit mit unseren Partnern und Subunternehmern werden in den einzelnen Betriebsbereichen die spezifischen Aufgaben nach Möglichkeit umweltverträglich gelöst durch:
External Conservation of Resources
- Reducing emissions by using modern vehicles
- Integration of subcontractors into the environmental concept
- Driver training for ecological and economical lorry driving
- Cooperation with partners (meeting transport → avoidance of empty runs)
- Optimised transport routes through combined transport (rail / road), among other things
Internal Conservation of Resources
- Reduced use of forklift trucks and thus minimisation of emissions, e.g. through the use of floor conveyor chains in the handling terminal
- Energy-efficient building technology through, among other things, lighting management in the transshipment terminal
- Significant reduction in paper consumption thanks to modern IT
- Introduction of the environmental report to safeguard quality and environmental requirements
- Recycling in the handling and warehouse logistics terminal
- Conscious and economical use of water, electricity and consumables by all employees
- Waste separation and waste avoidance
- Consideration of ecological aspects when purchasing office supplies, auxiliary and operating materials, etc.